Hospitality

Yes. We build against a staging property with synthetic bookings; anything touching live systems ships behind flags, off-peak, with a tested rollback. The front desk never becomes our test lab.

That is the starting point, not an accommodation. PCI DSS, GDPR and local guest-data rules are folded into definition, so payments and privacy are signed off before the build — not after it.

You do. Profiles, stays and preferences live in your systems under your keys. We never become a dependency for knowing your own guests.

Yes. Most hospitality engagements run inside the client’s own cloud accounts or alongside the property’s existing infrastructure. We adapt to your network boundary rather than asking you to open it.

We arrive with the paperwork ready — DPAs, insurance certificates, subprocessor list and pen-test summaries. Most reviews close in days rather than months.

It is inside the first three weeks, not after them. Controls ship with the first deploy — which is exactly why the first deploy can go to production.

That is most of the job. We have wired into the major PMS platforms, channel managers, OTAs and payment gateways — always behind versioned contracts your team can hold onto.

Every cutover runs dark first — old and new in parallel, differences reconciled — and every step has a tested rollback. “Wrong” means falling back cleanly, not going down.

Fixed price for the framing phase, then a flat monthly rate for the build. We don’t bill hourly — it pays us to be slow, and you shouldn’t have to audit a timesheet to trust the work.

As long as it is useful. Most hospitality clients keep us on for the systems we run; the full handover — runbooks, dashboards, paired sessions — is always on the table.